all items ordered will ship within 1-3 business days. we primarily dispatch goods via gls after your order leaves our studio, and gls typically delivers within 2–5 business days. once your bush babe products are on the way, you will receive an email notification that contains tracking information.
we currently only ship to denmark. please note that international orders can take up to 20 business days to arrive after we ship them. bush babe is not responsible for any damages, delays, customs issues, or taxes that may be associated with your order. please look into your country's laws and regulations prior to placing your order. furthermore, ensure you track your package once we have handed it over to the shipping company. track and trace may not be available in some countries.
if you have any problems with your order (not received, damaged, etc.), please contact us at firstname.lastname@example.org so we can accommodate your needs! customer satisfaction is our priority. we will always try our best to resolve any issues that arise.
if you have any other questions or concerns about your purchase, please email us at email@example.com to let us know why and we will do our best to accommodate your request and comments. by submitting your purchase, you agree to our terms of service.
we want you to love our products, however, due to the delicate nature of our products, we are currently unable to accept any returns or offer refunds.
we may offer replacements or store credit under certain circumstances. please send us an email at firstname.lastname@example.org with any order concerns.
please note that bush babe is not responsible for any additional shipping costs for returns or the like. we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to bush babe.
our collection are handmade and all natural. they may have minor variations batch to batch; i.e. slight changes in color or texture. no worries, this is strictly visual and does not affect the quality of the product.